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Choose your topic and write us a few lines – we reply by email. You can also reach us directly by email or phone. We reply in German or English.
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We aim to answer enquiries within two business days as a rule.
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Frequently asked questions
What owners want to know before the first conversation.
Can I see Treuli first?
Yes. Choose “Book a demo” above, then we arrange a time and show you Treuli together. You can also start on your own right away: the Free plan costs nothing, permanently.
Do I need a credit card for the trial?
No. You can try Starter and Business for 14 days without a credit card. No subscription starts automatically afterwards; Free stays free for up to 10 customers.
What does Enterprise include?
Enterprise is for chains and brands: unlimited customers and locations, your own domain, white label, API access, priority support and the booking module included. We agree on the price in a quote.
I collect points at a shop. Who do I ask?
Your shop sets points, rewards and promotions – it is best to ask there directly. For questions about your account or the app, choose “Help as a customer” above.
Where is the data stored?
Hosting in the EU with Hetzner, a German provider. For push notifications, wallet cards and spam protection we use services from Apple, Google and Cloudflare. You sign the data processing agreement (DPA) digitally in the admin area.